How to Fix / Troubleshooting

Safety first: If you smell burning plastic or see smoke, unplug the freezer immediately and do not continue to operate it.

Steps:

Inspect rear compartment: With the unit unplugged, remove the rear panel and look for discolored or melted components, especially around the compressor start relay and fan motor.
Check wiring: Look for burnt insulation or loose connectors. Replace any damaged wiring using proper connectors and insulation.
Replace suspect parts: If the start relay or fan motor shows signs of overheating, replace them with Hotpoint-compatible parts.
Clean condenser: Dust on the condenser can cause a hot smell when first heated. Clean thoroughly.
Monitor: After repairs, plug in and monitor closely. If the smell returns, discontinue use and call a technician.

Freezer has strong chemical or burning smell when running

Possible Causes