Hotpoint Insufficient Cooling – Sealed System or Airflow Issue

Freezer runs continuously but does not get cold enough, food soft or partially thawed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low refrigerant charge due to leak, Restricted capillary tube, Weak compressor, Dirty condenser coils

How to Fix / Troubleshooting

Safety first: Unplug the freezer before cleaning or accessing the rear compartment. Do not attempt to open the sealed refrigeration system yourself.

Steps:

  • Check door seal: Ensure the door gasket seals all around. Look for gaps, tears, or warped areas.
  • Clean condenser: Remove the rear lower panel and clean the condenser coils thoroughly with a brush and vacuum.
  • Check evaporator frost pattern: Remove the interior rear panel and inspect the evaporator. A normal pattern is a light, even frost across most of the coil. If only a small section frosts or there is no frost, suspect a sealed system issue.
  • Verify fan operation: Ensure the evaporator fan is running when the compressor is on.
  • Professional service: Low refrigerant, restrictions, or a weak compressor require a certified refrigeration technician with proper tools to diagnose and repair.
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Repair Difficulty

Professional Required 5/5
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