E5
Ikea Power Supply / Low Voltage Error

Freezer shows E5 and may not power on correctly or may reset intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty internal power supply on control board, Loose mains connection, Damaged power cord, Household voltage issues

How to Fix / Troubleshooting

Safety: Mains voltage is dangerous. Unplug the freezer before inspecting the power system.

Steps:

  • 1. Check outlet: Plug another appliance into the same outlet to verify proper power. Avoid extension cords.
  • 2. Inspect power cord: Look for cuts, kinks, or burn marks. Replace the cord if damaged.
  • 3. Check terminal block: On some models, the mains connection is accessible behind a small cover. Ensure screws are tight and there are no signs of overheating.
  • 4. Control board inspection: Look for burnt or cracked components in the power supply section of the board (near where the mains enters).
  • 5. Replace control board: If the power supply section is damaged or E5 persists, replace the main control board.

Professional help: Recommended for any live voltage measurements or if you suspect household wiring issues.

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Repair Difficulty

Hard 4/5

Required Part

Main Electronic Control Board
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