Freezer runs but does not get cold enough; temperature is higher than setpoint and ice cream is soft.

Safety: Unplug the freezer before cleaning coils or accessing the rear.

Steps:

• 1. Clean condenser: Pull the freezer away from the wall. Use a vacuum and soft brush to clean dust from the condenser coils and any rear grille.
• 2. Check door seal: Inspect the gasket for gaps or damage that could let warm air in.
• 3. Verify fan operation: Ensure the evaporator fan runs when the compressor is on (door switch pressed). Replace the fan motor if it is not running.
• 4. Monitor frost pattern: With the inner rear panel removed, a healthy system will frost evenly across most of the evaporator. A small patch of frost only near the inlet often indicates low refrigerant or a weak compressor, requiring professional service.