Display shows L1 or LO; interior temperature is too cold, possibly causing items to freeze harder than normal or frost on packages.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Avoid prolonged contact with extremely cold surfaces inside the freezer to prevent skin injury.
Steps:
- Verify setpoint: Check the temperature setting on the control panel. Adjust to the recommended setting (typically around -18°C / 0°F) and wait several hours to see if conditions normalize.
- Check sensor: Test the cabinet temperature sensor (thermistor) for proper resistance at known temperatures. Replace if readings are shorted (very low resistance) or do not change with temperature.
- Inspect control panel: Ensure buttons are not stuck or continuously registering input. If the keypad is faulty, the control panel assembly may need replacement.
- Control board evaluation: If the compressor runs almost constantly even when the interior is well below the setpoint, the main control board may not be responding to sensor input and should be replaced.
Note: Overcooling can increase energy use and cause excessive frost; resolving the control issue will improve efficiency.
Repair Difficulty
Required Part
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