Insignia
Door Hinge / Cam Wear or Misalignment
Freezer door will not stay open or will not stay closed properly; door may swing open by itself.
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Possible Causes
Worn door cam or hinge bushings, Freezer not level, Overloaded door shelves causing sagging
How to Fix / Troubleshooting
Safety first: Unplug the freezer if you need to remove the door. Doors can be heavy; use assistance.
Steps:
- Level unit: Adjust leveling legs so the freezer is slightly tilted back to help the door close by gravity.
- Inspect hinges: Check the top and bottom hinges and door cam for wear or damage. Replace worn cams or hinge bushings.
- Reduce door load: Remove heavy items from door shelves that may be causing sagging.
- Adjust door alignment: Loosen hinge screws slightly, reposition the door for proper alignment, and retighten.
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Repair Difficulty
Easy
2/5
Required Part
Door Hinge Cam
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