E3
JennAir Defrost Thermistor / Defrost Sensor Failure

Display shows E3, defrost cycles may not occur properly, frost buildup on evaporator or temperature swings.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective defrost thermistor attached to evaporator, Broken or shorted defrost sensor wiring, Poor connection at control board, Failed main control board defrost circuit

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing the evaporator cover or working near wiring and heaters.

  • Step 1 – Access evaporator area: Remove shelves and the rear interior panel to expose the evaporator coil. If heavily iced, allow ice to melt using towels and a fan (do not use sharp tools).
  • Step 2 – Locate defrost sensor: The defrost thermistor is usually clipped to the evaporator tubing or mounted near the top of the coil.
  • Step 3 – Inspect and reseat: Check that the sensor is firmly attached to the tubing and that its wiring is intact. Reseat the connector at the sensor and at the control board.
  • Step 4 – Test sensor (advanced): Measure resistance at known temperatures (e.g., in ice water). Compare to JennAir specifications. Replace if readings are out of range.
  • Step 5 – Restore and monitor: After replacing the sensor, reassemble panels, restore power, and monitor for normal defrost operation. If E3 returns, the main control board may require replacement.
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Repair Difficulty

Hard 4/5

Required Part

Defrost Thermistor
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