Display shows E5, compressor may not start or may short-cycle, freezer not cooling properly.

Safety first: Unplug the freezer before accessing the compressor compartment. Capacitors can hold a charge; discharge safely before handling.

• Step 1 – Access rear compartment: Pull the freezer away from the wall and remove the lower rear access panel to expose the compressor and start components.
• Step 2 – Inspect start device: Check the start relay/overload or inverter module mounted on the compressor. Look for burn marks, melted plastic, or a burnt odor.
• Step 3 – Reseat connections: Remove and reinstall the start device and wiring connectors to ensure good contact.
• Step 4 – Replace start device (common fix): If the relay rattles when shaken or shows signs of overheating, replace it with a JennAir-compatible compressor start device kit.
• Step 5 – If E5 persists: The compressor itself or inverter board may be defective. Diagnosing compressor windings and sealed system issues requires specialized tools and should be done by a certified technician.