Display shows F5, control may lock out user inputs, some functions disabled.

Safety first: Disconnect power if you need to remove the control panel.

• Step 1 – Check for control lock: Many JennAir models have a control lock feature. Press and hold the designated lock/unlock button (often 3–5 seconds) to toggle.
• Step 2 – Clean keypad: Wipe the control surface with a slightly damp cloth and dry thoroughly. Do not spray cleaner directly onto the panel.
• Step 3 – Power reset: Unplug the freezer for 5 minutes, then restore power to clear temporary keypad faults.
• Step 4 – Inspect UI board: If certain buttons remain unresponsive, the user interface board may be damaged and require replacement.