Digital Kenmore upright freezer beeps and displays E1; temperature may not be accurate or display is blank/erratic.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the freezer before removing any panels or handling wiring. Use insulated tools and avoid working on a wet floor.
Steps to check and address E1:
- 1. Power reset: Unplug the freezer for 5 minutes, then plug it back in. If E1 returns, continue.
- 2. Locate the thermistor: On most Kenmore uprights, the cabinet thermistor is behind an interior liner cover near the top or rear wall. Remove the plastic cover or air duct to access it.
- 3. Inspect wiring: Check the thermistor leads and connector for corrosion, broken insulation, or loose pins. Reseat the connector at both the thermistor and the main control board (usually behind the top/front control panel or rear service panel).
- 4. Test the thermistor: With the freezer unplugged, disconnect the thermistor and measure resistance with a multimeter. At room temperature (~77°F / 25°C), most Kenmore NTC thermistors read around 5k–10k ohms. If it reads 0 (short) or OL (open), it is defective.
- 5. Replace if faulty: If readings are out of spec or the sensor is physically damaged, replace the cabinet thermistor with a Kenmore-compatible part. Route the new sensor in the same path and secure it away from evaporator coils and moving parts.
- 6. Reassemble and test: Reinstall covers, restore power, and monitor the display. Confirm that E1 clears and that the temperature reading changes over time as the freezer cools.
When to call a technician: If the thermistor tests good but E1 persists, the electronic control board may be faulty and should be diagnosed or replaced by a professional.
Repair Difficulty
Required Part
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