Kenmore freezer displays E3; compressor may short-cycle or run continuously; temperature control seems erratic.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the freezer before removing the control panel or display housing.
Steps to address E3:
- 1. Locate the ambient sensor: On many Kenmore freezers with digital controls, the ambient thermistor is located near the control/display panel or in the grille area where it can sense room temperature.
- 2. Remove control housing: Carefully remove screws or clips holding the control panel. Gently pull it forward to access the wiring and sensors.
- 3. Inspect the sensor and wiring: Look for discoloration, cracked sensor body, or pinched wires. Ensure the connector is fully seated on the control board.
- 4. Test the thermistor: Disconnect the sensor and measure resistance at room temperature. Compare to expected values (often 5k–10k ohms at ~77°F). Replace if open, shorted, or far out of range.
- 5. Replace if needed: Install a new ambient thermistor compatible with your Kenmore model. Route the wiring as originally installed and secure it away from sharp edges.
- 6. Reassemble and test: Reinstall the control panel, restore power, and verify that E3 clears and that the freezer cycles normally over several hours.
When to seek service: If the sensor tests correctly and wiring is intact, the main control or display board may be defective and should be evaluated by a professional.
Repair Difficulty
Required Part
We may earn a commission from links on this page.