F1
Kenmore Control Panel / User Interface Error

Kenmore chest freezer with digital controls shows F1; unit may not respond correctly to temperature adjustments.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck keypad button, Moisture intrusion into control panel, Loose ribbon cable between UI and main board, Failed user interface board

How to Fix / Troubleshooting

Safety first: Unplug the freezer before opening the control housing.

Steps to address F1:

  • 1. Power cycle: Unplug the freezer for 5–10 minutes to allow the control to reset. Plug back in and check if F1 returns.
  • 2. Inspect control panel: Look for signs of moisture, condensation, or spills around the display and buttons. Dry the area thoroughly.
  • 3. Remove control housing: Take out screws securing the control panel and gently pull it forward to access the back side.
  • 4. Check ribbon cable: Ensure the flat ribbon cable or harness between the user interface and main board is fully seated and not damaged.
  • 5. Test buttons: With power restored, press each button individually to see if any are unresponsive or stuck. If a button is physically stuck, carefully free it or replace the panel.
  • 6. Replace UI board if needed: If F1 persists and physical issues are not found, replace the user interface/control panel with a Kenmore-compatible assembly.

Note: Avoid using excessive water or cleaners directly on the control panel to prevent future failures.

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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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