Kenmore
Door Alignment / Hinge or Gasket Problem
Freezer door does not close or seal properly; door pops open or stays slightly ajar.
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Possible Causes
Warped or torn door gasket, Loose or bent hinges, Overloaded door shelves, Cabinet not level causing door to swing open
How to Fix / Troubleshooting
Safety first: Avoid slamming the door; this can damage hinges and seals.
Steps to improve door closure:
- 1. Level the cabinet: Adjust leveling legs so the freezer tilts slightly back, helping the door close by gravity.
- 2. Inspect gasket: Look for tears, hardened sections, or gaps. Use a hair dryer on low to gently warm and reshape minor gasket distortions.
- 3. Reduce door load: Remove heavy items from door shelves that may pull the door out of alignment.
- 4. Tighten hinges: Check hinge screws at the top and bottom of the door. Tighten if loose. Replace bent hinges if the door cannot be aligned.
- 5. Replace gasket if needed: If the gasket is damaged, install a new Kenmore-compatible door gasket, warming it slightly to ensure a good seal.
Note: A poor seal will increase frost and energy use; correct promptly.
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Repair Difficulty
Easy
2/5
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