Thick sheet of ice forming on the freezer floor.

Safety first: Unplug the freezer before working inside. Ice can be slippery; use caution.

Steps to clear ice on floor:

• 1. Remove interior panel: Take off the rear interior panel to access the evaporator and drain trough.
• 2. Melt ice: Use warm water and towels to melt and remove the ice from the floor and drain area.
• 3. Clear drain hole: Use a turkey baster with hot (not boiling) water to flush the drain hole until water flows freely into the drain pan below.
• 4. Check drain tube: From the rear, inspect the drain tube for kinks or blockages. Clear with a flexible brush if needed.
• 5. Reassemble and monitor: Replace panels and monitor for recurrence. If ice returns quickly, recheck for obstructions or consider replacing the drain tube.

Note: Avoid using metal tools to chip ice; you can damage the liner or coils.