Kenmore External Water Leak / Drainage Issue

Water leaking onto the floor from under or around the freezer.

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Possible Causes

Clogged defrost drain, Cracked drain tube, Excessive frost melt from door left open, Condensation pan overflow or misalignment

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing panels. Mop up water promptly to prevent slips.

Steps to stop leaking:

  • 1. Identify source: Check if water is coming from the front (door area) or rear/bottom (drain area).
  • 2. Inspect defrost drain: Remove the interior rear panel and locate the drain hole beneath the evaporator. If iced over, thaw with warm water and a turkey baster until water flows freely.
  • 3. Clear drain tube: From the rear, locate the drain tube leading to the drain pan. Use a flexible brush or pipe cleaner to remove debris.
  • 4. Check drain pan: Ensure the pan is properly positioned under the drain tube and not cracked. Replace if damaged.
  • 5. Verify door seal: A poor door seal can cause excessive frost and water during defrost. Replace the gasket if needed.

Note: Do not use sharp tools to clear the drain; you can puncture the liner or tubing.

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Repair Difficulty

Easy 2/5

Required Part

Defrost Drain Tube
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