Display shows E5; compressor may not start or may short-cycle.

Safety first: Unplug the freezer before accessing the compressor compartment. Capacitors can hold a charge; do not touch terminals with bare hands.

• Step 1 – Listen for compressor behavior: With power on, listen at the back of the unit. A repeated clicking sound every few minutes suggests a start relay issue.
• Step 2 – Access rear compartment: Unplug the freezer and remove the rear lower access panel to expose the compressor and start components.
• Step 3 – Inspect start relay and capacitor: Remove the start relay from the compressor terminals. Shake it gently; if it rattles or smells burnt, it is likely bad. Inspect the capacitor for bulging or leaks.
• Step 4 – Replace suspect components: Install a KitchenAid-compatible start relay and/or run capacitor, reconnect wiring, and reinstall the cover. Restore power and monitor operation.

If the compressor still fails to start or draws excessive current, the compressor itself or the main control board may be defective. These are advanced repairs requiring professional tools and should be handled by a technician.