F2
KitchenAid User Interface Keypad Error

Display shows F2; keypad or touch controls may not respond correctly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted keypad button, Moisture behind touch panel, Damaged user interface board, Loose ribbon cable to main control

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing the control panel or touching internal wiring.

  • Step 1 – Check for stuck buttons: Gently press each button on the control panel to ensure none are stuck or physically jammed.
  • Step 2 – Dry moisture: If condensation or spills have reached the panel, allow it to dry completely. Do not use high heat.
  • Step 3 – Inspect and reseat ribbon cable: Remove the control panel trim, disconnect the ribbon cable between the UI and main control, then reconnect firmly.

If F2 remains, the user interface control assembly likely needs replacement. This is a moderate repair that may be handled by an experienced DIYer but is often best left to a technician.

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Repair Difficulty

Medium 3/5

Required Part

User Interface Control Board
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