Freezer display shows PO and may beep; temperature is higher than normal after a power outage.

Safety first: This is an informational alarm, not an electrical fault. You can safely clear it without unplugging the unit.

• Step 1 – Confirm power outage: Verify that there was a recent power interruption in your home. Check other appliances or clocks that may have reset.
• Step 2 – Check door seal and closure: Make sure the freezer door is fully closed and the gasket is sealing all the way around. Remove any items blocking the door from closing.
• Step 3 – Clear the PO code: On most KitchenAid freezers, press and hold the Alarm Reset or Measure-Fill/Confirm button (model dependent) for 3–5 seconds until the alarm stops and the display returns to normal.
• Step 4 – Check temperature: Place an appliance thermometer in the freezer. After 24 hours, verify that the temperature is at or below 0°F (-18°C). Adjust the temperature setting if needed.
• Step 5 – Food safety: If food has thawed and is above 40°F (4°C) for more than 2 hours, discard per food safety guidelines.

If the PO alarm returns repeatedly without actual power outages, the control or power supply may need professional diagnosis.