Freezer door will not stay closed or keeps opening slightly, causing frost buildup.

Safety first: Unplug the freezer before adjusting hinges if you must remove the door.

• Step 1 – Reduce door load: Remove heavy items from door bins that may pull the door out of alignment.
• Step 2 – Level the cabinet: Adjust leveling legs so the front is slightly higher than the back.
• Step 3 – Inspect gasket: Look for tears or deformed sections. Clean and gently reshape minor warps with a hair dryer on low.
• Step 4 – Adjust hinges: Tighten hinge screws and adjust the door position so it aligns squarely with the cabinet.

If the gasket is damaged or will not seal, replace it with a KitchenAid-specific door gasket.