Freezer shows E5 and may not respond correctly to temperature setting changes; compressor may short-cycle.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect the appliance from mains power before opening the control panel or accessing the main PCB.
- Access control panel: Remove screws or clips securing the front control panel. Gently pull it forward to expose the wiring and ribbon cables.
- Inspect connectors: Check the ribbon cable and plug connectors for kinks, cracks, or discoloration. Reseat all connectors firmly on both the control panel and main PCB.
- Clean contacts: If you see light corrosion, use electrical contact cleaner and a soft brush or lint-free cloth to clean the contacts. Allow to dry fully before reconnecting.
- Check for damage: Look for burn marks or broken tracks on the control PCB. If present, the control panel PCB will likely need replacement.
- Power up and test: Reassemble the panel, restore power, and check if E5 clears. Test all buttons and temperature adjustments for proper response.
When to call a technician: If reseating and cleaning connectors does not resolve E5, either the display PCB or main control board is likely faulty and should be professionally diagnosed and replaced.
Repair Difficulty
Required Part
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