Freezer displays correct temperature but food near the door or top is soft while back and bottom items are rock hard.

Safety: Unplug the freezer before moving shelves or accessing vents if panels must be removed.

Steps:

• Locate air vents: Identify supply and return vents in the liner (usually at the back and top).
• Rearrange contents: Keep vents clear of boxes and bags. Avoid overpacking shelves; allow space for air to circulate.
• Check fan operation: Ensure the evaporator fan runs whenever the compressor is on. Replace the fan motor if weak or intermittent.
• Use baskets: Organize items in baskets to improve airflow and reduce blocking of vents.