Freezer is leaking water onto the floor, especially after defrost cycles or during warm weather.

Safety: Unplug the freezer before removing interior panels. Water on the floor can be a slip hazard; mop up spills promptly.

Steps:

• Locate the defrost drain: Inside the freezer, remove the rear panel to expose the evaporator. At the bottom of the drain trough, there is a small drain hole leading to a tube.
• Clear the drain hole: Use a turkey baster or squeeze bottle with hot (not boiling) water to flush the drain. Repeat until water flows freely to the drain pan underneath.
• Check the drain tube and pan: From the rear bottom of the unit, inspect the drain tube for kinks or ice. Ensure the drain pan is properly positioned and not cracked.
• Level the freezer: Use a level to adjust the front feet so the unit is slightly tilted back. This helps water flow to the rear drain.
• Monitor for recurrence: After reassembly and restart, check over the next few days for any new leaks.

Tip: If the drain repeatedly freezes, a technician can install a small drain heater or reroute the tube to reduce freezing.