Freezer displays E5; ice production (if equipped with ice maker) may stop or be inconsistent.

Safety: Turn off power to the freezer before servicing the ice maker.

• Verify model features: Ensure your Monogram freezer is equipped with an internal ice maker; E5 is often associated with ice system sensor faults.
• Access ice maker: Remove the ice bin and any covers to expose the ice maker assembly.
• Inspect harness: Check the multi-pin connector between the ice maker and freezer wiring harness. Reseat the connector and look for corrosion or bent pins.
• Check door wiring (if ice in door): Inspect the wire bundle at the top or bottom hinge for pinched or broken wires.
• Test ice maker thermistor: If accessible, disconnect the thermistor leads from the ice maker module and measure resistance at freezer temperature. Replace the ice maker assembly if the sensor is open/shorted and not separately replaceable.
• Replace assembly if needed: Many Monogram ice makers are serviced as a complete ice maker assembly. Remove mounting screws, disconnect wiring, and install the new unit.

If E5 persists after replacing the ice maker, the main control board or user interface may require professional diagnosis.