Water pooling inside freezer at bottom or under baskets.

Safety: Unplug the freezer and remove food from the affected area.

• Manual defrost: Leave the door open and allow ice to melt, or use a hair dryer on low to speed up the process. Do not chip ice with sharp tools.
• Clear drain: Once ice is removed, flush the drain hole with warm water until it flows freely to the drain pan.
• Check door seal: Ensure the door gasket is sealing to prevent warm, moist air from entering and overloading the defrost system.