Neff Warm Air Ingress / Door Seal Problem

Frost forming mainly around the door opening and on the front edges of shelves.

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Possible Causes

Damaged or deformed door gasket, Door not closing fully due to misalignment or obstruction, Hinges sagging, Frequent door opening

How to Fix / Troubleshooting

Safety: No internal electrical work is required, but avoid using sharp tools on seals.

Steps:

  • 1. Inspect gasket: Check the entire perimeter of the door seal for tears, gaps, or hardened sections.
  • 2. Check door closure: Ensure no food packages or drawers prevent full closure. Adjust shelf loading if needed.
  • 3. Warm and reshape gasket: Use a hair dryer on low heat to gently warm and reshape minor gasket distortions, then close the door to set the shape.
  • 4. Replace gasket: If the seal is damaged, remove the old gasket (usually press-fit into a channel) and install a new Neff door gasket, pressing it fully into place.
  • 5. Hinge adjustment: If the door sags, adjust or tighten the hinges according to the service instructions.
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Repair Difficulty

Easy 2/5

Required Part

Freezer Door Gasket
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