New World Door Alignment / Hinge or Seal Issue

Freezer door will not stay closed or pops open slightly after being shut.

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Possible Causes

Misaligned or worn hinges, Overloaded door shelves, Warped door, Magnetic gasket weakened

How to Fix / Troubleshooting

Safety: Unplug the freezer if removing the door or adjusting hinges.

Steps to fix a door that won't stay closed:

  • 1. Check for obstructions: Ensure baskets and food packages are not protruding and pushing the door open.
  • 2. Inspect hinges: Examine the door hinges for wear or looseness. Tighten mounting screws.
  • 3. Adjust door position: Many hinges allow slight adjustment. Raise or lower the door so it aligns squarely with the cabinet.
  • 4. Reduce door load: Avoid overloading door shelves with heavy items that can twist the door.
  • 5. Replace gasket or hinges: If the magnetic door gasket is weak or the hinges are worn, replace them with New World‑approved parts.

Tip: After adjustment, close the door on a strip of paper at several points to confirm a good seal.

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Repair Difficulty

Easy 2/5

Required Part

Door Hinges
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