New World Defrost Drain Blockage or Cabinet Leak

Water pooling at the bottom of the freezer compartment or on the floor in front of the unit.

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Possible Causes

Blocked defrost drain hole, Frozen drain tube, Cracked or displaced drain funnel, Door gasket leaking warm air causing excess frost melt

How to Fix / Troubleshooting

Safety: Unplug the freezer before removing panels. Water on the floor can be slippery; mop up spills promptly.

Steps to clear water leaks:

  • 1. Locate drain: Inside the freezer, remove the rear inner panel to find the defrost drain hole at the bottom of the evaporator tray.
  • 2. Clear blockage: Use warm (not boiling) water and a small plastic tube or turkey baster to flush the drain. Avoid metal tools that can damage the liner.
  • 3. Check drain tube: From the rear, locate the drain tube leading to the evaporator pan above the compressor. Ensure it is not kinked or blocked with debris.
  • 4. Inspect drain funnel: Verify the funnel or grommet where the tube enters the cabinet is intact and sealed.
  • 5. Door gasket: Check the door seal for gaps that allow warm, moist air in, causing excessive frost and meltwater. Replace if necessary.

Note: After clearing, monitor for a few days to ensure water no longer accumulates.

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Repair Difficulty

Easy 2/5

Required Part

Defrost Drain Tube
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