14E
Samsung
Ice Maker Sensor Error
Display shows 14E; ice production stops or is very slow.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed ice maker temperature sensor, Ice maker module harness damage, Loose connector at ice maker or PCB, Faulty ice maker assembly
How to Fix / Troubleshooting
Warning: Disconnect power and shut off the water supply before servicing the ice maker.
- Reset ice maker: On many Samsung models, press and hold the ice maker test/reset button for about 5 seconds until a chime sounds. If 14E returns, continue.
- Remove ice bucket and cover: Pull out the ice bucket and remove any screws or clips holding the ice maker cover.
- Inspect sensor and wiring: The sensor is usually integrated into the ice maker housing or mounted nearby. Check for broken wires, corrosion, or ice buildup around the sensor.
- Test sensor (if separate): If the sensor is a separate NTC, disconnect and measure resistance. Replace if out of spec.
- Replace ice maker assembly if needed: If the sensor is integrated and not serviceable separately, replace the entire Samsung ice maker assembly. Disconnect the harness, remove mounting screws, swap in the new unit, and reconnect.
- Restore power and water: Turn power and water back on, run a test cycle, and monitor for 14E. Persistent errors may indicate a PCB issue.
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Repair Difficulty
Medium
3/5
Required Part
Ice Maker Assembly
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