Freezer runs constantly and never shuts off; interior may be too cold or still not cold enough.

Safety: Disconnect power before cleaning or accessing components.

• Check door closure: Ensure the door closes fully and is not obstructed by bins or food. Verify the door switch is actuated when closed.
• Inspect gasket: Look for gaps or tears in the Samsung door gasket. Replace if damaged.
• Clean condenser: Vacuum and brush the condenser coils and fan area to improve efficiency.
• Verify temperature setting: Avoid setting the freezer to the coldest setting unnecessarily. Use the recommended setting.
• Check internal temperature: Use a thermometer to confirm actual temperature. If the freezer is reaching setpoint but still runs constantly, the control board or sensor may be faulty and should be checked by a technician.