Samsung
No Ice Production
Ice maker not making ice, but freezer is otherwise cooling normally.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water supply turned off or low pressure, Clogged water filter, Frozen ice fill tube, Faulty Samsung water inlet valve, Ice maker module failure
How to Fix / Troubleshooting
Safety: Shut off the water supply and unplug the unit before working on water components.
- Check water supply: Ensure the saddle valve or shutoff valve is fully open and the household water pressure is adequate (typically 20–120 psi).
- Replace water filter: If equipped, replace the Samsung water filter if it is older than 6 months or suspected to be clogged.
- Inspect fill tube: Remove the ice bucket and check the fill tube for ice blockage. Thaw gently with a hair dryer if frozen.
- Test water inlet valve: Listen for the valve when the ice maker calls for water. If silent, test the valve coil resistance and replace the Samsung water inlet valve if open or not actuating.
- Reset ice maker: Press the test button on the ice maker. If it does not cycle, replace the ice maker assembly.
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Repair Difficulty
Medium
3/5
Required Part
Water Inlet Valve
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