Water pooling on the floor under or around the freezer.

Safety: Unplug the freezer before removing panels. Mop up water to prevent slipping.

Steps:

• Locate drain: Inside the freezer, the defrost drain is usually at the bottom of the evaporator area. Remove the rear interior panel if needed.
• Clear blockage: Use warm water and a small flexible tube or pipe cleaner to flush the drain hole and tube. Ensure water flows freely to the drain pan under the unit.
• Inspect drain pan: From the rear, check the plastic drain pan above the compressor. Ensure it is not cracked and is properly seated.
• Door seal: Verify the door gasket is sealing to minimize excess frost and defrost water.