Freezer runs constantly and never reaches the set temperature; compressor is hot and food is soft.

Safety: Unplug the freezer before cleaning or moving it.

• 1. Clean condenser: Pull the freezer away from the wall and remove the rear lower panel. Vacuum and brush dust from the condenser coils and compressor area.
• 2. Check ventilation: Ensure there is adequate clearance around the appliance as specified by Siemens. Overheating reduces cooling capacity.
• 3. Inspect door gasket: Close a sheet of paper in the door at several points. If it pulls out easily without resistance, the gasket may be leaking. Replace the gasket if deformed or torn.
• 4. Observe frost pattern: Remove the inner rear panel and inspect the evaporator. A healthy system shows even frost across most of the coil. Frost only on a small section near the inlet suggests low refrigerant or a restriction.
• 5. Technician involvement: If the frost pattern is abnormal or the compressor runs hot with poor cooling despite good airflow and sealing, contact a refrigeration technician to check pressures, locate leaks, and repair the sealed system.

Note: Continuing to run a freezer with a refrigerant leak can damage the compressor.