Siemens
External Water Leak
Water leaking from under the freezer onto the floor.
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Possible Causes
Defrost drain blocked causing overflow, Cracked internal drain pan, Drain tube disconnected from pan, Excessive condensation from poor door seal
How to Fix / Troubleshooting
Safety: Unplug the freezer and mop up any standing water to prevent slipping.
- 1. Inspect rear area: Remove the rear lower panel and check the drain pan above or near the compressor for cracks or overflow.
- 2. Clear defrost drain: Follow the steps for clearing a blocked defrost drain to ensure meltwater reaches the pan.
- 3. Check drain tube connection: Ensure the drain tube from the cabinet is properly inserted into the pan and not dislodged.
- 4. Verify door seal: Inspect and repair or replace the door gasket to reduce excess frost and defrost water.
- 5. Replace damaged pan: If the drain pan is cracked, replace it with a Siemens-compatible drip tray.
Note: Do not block the drain hole as a temporary fix; this will cause internal ice buildup.
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Repair Difficulty
Easy
2/5
Required Part
Defrost Drain Pan
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