SMEG User Interface Keypad Failure

Control panel buttons unresponsive or intermittent; display may still be lit.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or damaged touch buttons, Moisture ingress into control panel, Loose UI wiring harness, Faulty display/UI PCB

How to Fix / Troubleshooting

Safety first: Unplug the freezer before removing the control panel.

  • 1. Check for lock mode: Ensure the control panel is not in child lock or key lock mode. Refer to the user manual to disable any lock function.
  • 2. Inspect panel for moisture: Look for condensation or liquid behind the display window. Dry the area thoroughly if moisture is present.
  • 3. Access UI board: Remove the trim or panel to expose the user interface PCB. Check that the wiring harness is firmly connected.
  • 4. Examine for damage: Look for cracked buttons, worn contacts, or burnt components on the UI board.
  • 5. Replace UI board: If physical or electrical damage is evident, replace the user interface board with the correct SMEG part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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