LO
SMEG
Low Temperature Alarm / Overcooling
Freezer display shows LO or a low temperature alarm; interior may be colder than set point.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incorrect temperature setting, Stuck relay on main PCB keeping compressor on, Faulty temperature sensor reading too warm, Control board logic fault
How to Fix / Troubleshooting
Safety first: Avoid prolonged contact with very cold surfaces to prevent skin injury.
- 1. Verify set temperature: Check the control panel and adjust the set point to the recommended value (typically around -18°C).
- 2. Power reset: Unplug the freezer for 5–10 minutes, then reconnect to clear any temporary control glitches.
- 3. Check sensor readings: If your model displays actual temperature, compare it with an independent thermometer placed inside. Large discrepancies suggest a sensor issue.
- 4. Observe compressor behavior: Listen to determine if the compressor runs continuously without cycling off. Continuous running with very low internal temperature may indicate a stuck relay on the main PCB.
- 5. Inspect main PCB: If accessible, check the board for signs of overheating around the compressor relay. Replacement of the board is usually required if the relay is stuck.
- 6. Replace faulty sensor: If the freezer is actually at normal temperature but the display shows very warm, the control may overcool. Replace the cabinet NTC sensor as needed.
Note: Persistent overcooling due to control faults should be addressed by a qualified technician to avoid food damage and excessive energy use.
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Repair Difficulty
Medium
3/5
Required Part
Main Control Board
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