Water pooling at the bottom of the freezer compartment or on the floor in front of the unit.

Safety first: Unplug the freezer before defrosting or working with water near electrical components.

• 1. Empty lower area: Remove drawers and any standing water with towels or a sponge.
• 2. Locate drain hole: At the rear bottom of the freezer compartment, find the small drain opening leading to the evaporator tray.
• 3. Clear blockage: Use a soft plastic probe or pipe cleaner to gently clear visible debris. Do not use metal objects that can puncture the liner.
• 4. Melt ice in drain: Use warm (not boiling) water in a turkey baster or syringe to flush the drain until water flows freely into the tray above the compressor.
• 5. Check external drain tube: From the rear, inspect the drain tube and evaporator tray for blockages or misalignment.
• 6. Reassemble and monitor: After clearing, reassemble drawers and monitor for recurrence over the next few days.