Freezer displays E3 and may not defrost properly; heavy ice buildup on evaporator or irregular temperature swings.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the freezer before removing internal panels or working near the evaporator.
- Access the evaporator: Remove baskets and internal rear panel inside the freezer compartment. Use care not to damage the liner.
- Locate the defrost NTC: It is usually clipped directly to the evaporator tubing or embedded in a small aluminum sleeve attached to the coil.
- Check sensor placement: Ensure the sensor is firmly attached to the evaporator. A loose sensor can cause incorrect readings and trigger E3.
- Inspect wiring: Look for brittle insulation, ice damage, or pulled connectors where the sensor harness exits the liner.
- Measure resistance: Disconnect the sensor and test with a multimeter. Compare to expected NTC values at the current temperature (often a few kΩ at freezer temperatures). Replace if open, shorted, or inconsistent.
- Replace the sensor if faulty: Unclip the old sensor, install the new one in the same position, and secure it tightly to the evaporator tube for good thermal contact.
- Check harness continuity: If the sensor is good, test the harness back to the PCB. Repair or replace damaged wiring.
- PCB check: If sensor and wiring are confirmed good, the main PCB may be defective and require replacement.
Test: Reassemble the rear panel, restore power, and allow a full defrost cycle to run. Confirm that E3 does not reappear and that frost buildup is reduced over several days.
Repair Difficulty
Required Part
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