Freezer runs continuously but does not reach set temperature; interior is cool but not freezing properly.

Safety: Unplug the freezer before cleaning or accessing the rear compartment.

• Clean condenser: Pull the freezer away from the wall. Use a brush and vacuum to remove dust from the condenser coils and grill.
• Check condenser fan (if fitted): With power on, the fan near the compressor should run when the compressor runs. If not, unplug and test the fan for free rotation and continuity. Replace if seized or open.
• Check door seal: Ensure the door gasket seals all around; warm air infiltration can cause poor cooling.
• Evaluate frost pattern: Remove the internal rear panel and inspect the evaporator. A normal system shows even frost over most of the coil. Frost only on a small section often indicates low refrigerant or a restriction.
• Sealed system issues: If the frost pattern is abnormal and fans and condenser are clean, a refrigerant leak or blockage is likely. This requires a certified refrigeration technician to locate leaks, evacuate, and recharge the system.

Test: After cleaning and any fan replacement, allow 12–24 hours to judge cooling performance. If still inadequate, seek professional sealed-system service.