Toshiba User Interface / Keypad Failure

Control panel buttons on the Toshiba freezer do not respond or respond intermittently.

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Possible Causes

Faulty touch keypad, Loose ribbon cable, Moisture behind control panel, Failed display PCB

How to Fix / Troubleshooting

Safety: Unplug the freezer before removing the control panel.

Steps:

  • 1. Lock function: Check if a child lock or control lock feature is enabled and disable it according to the user manual.
  • 2. Inspect panel: Remove the control panel bezel and check the keypad PCB and ribbon cable for secure connections and signs of moisture.
  • 3. Dry and clean: If moisture is present, dry the area thoroughly and allow several hours before retesting.
  • 4. Replace keypad/display PCB: If specific buttons never respond or the panel is physically damaged, replace the display/keypad assembly with a Toshiba-compatible part.
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Repair Difficulty

Easy 2/5

Required Part

Display / Keypad PCB
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