Water or ice buildup on the bottom of the freezer compartment

Safety: Unplug the freezer before defrosting or removing panels.

Steps:

• Manual defrost: Remove food to a cooler, unplug the unit, and leave the door open until all ice melts from the bottom and around the evaporator.
• Clear drain: After ice melts, locate the drain hole under the evaporator and clear any debris with a soft brush or pipe cleaner. Flush with warm water.
• Check trough alignment: Ensure the drain trough slopes correctly toward the drain hole and is not warped.
• Reassemble and monitor: Restore power and monitor for recurrence. If the problem returns quickly, the defrost heater or sensor may need inspection.

Note: Avoid using hair dryers inside the cabinet; excessive heat can warp plastic liners.