E13
Atlantic Low Gas Pressure / Gas Supply Fault

Furnace shows E13 and will not ignite, often in very cold conditions.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Low inlet gas pressure from utility or LPG tank, Undersized gas piping to Atlantic furnace, Partially closed gas cock, Clogged gas valve inlet screen

How to Fix / Troubleshooting

Safety: Gas pressure adjustments must be done by a licensed gas technician. Do not attempt to adjust the gas regulator yourself.

Steps (homeowner level):

  • Check other gas appliances: Verify if stoves, water heaters, or other gas devices are working normally. If all are weak or not working, contact your gas supplier.
  • Verify shutoff valves: Ensure all manual gas valves in the line to the Atlantic furnace are fully open.
  • Look for icing (LPG): In LPG systems, check for frost or ice on the regulator indicating capacity issues. Contact your LPG provider.

Professional steps: A technician will measure inlet and manifold pressure, inspect the gas piping size, and clean or replace the gas valve if necessary.

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Repair Difficulty

Professional Required 5/5

Required Part

Gas Regulator / Gas Valve
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