E06
Chaffoteaux Return Temperature Sensor (NTC) Fault

Furnace locks out with E06, often when there is a demand for domestic hot water (if combi) or during heating.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open-circuit return NTC sensor, Shorted return NTC sensor, Wiring harness damage, Control board sensor input failure

How to Fix / Troubleshooting

Safety: Disconnect power before removing covers.

  • Locate return NTC: The return temperature sensor is typically mounted on the return pipe entering the furnace or on the lower part of the heat exchanger.
  • Check plug and wiring: Confirm that the sensor connector is fully engaged and that the cable is not pinched or cut where it passes through the casing.
  • Visual inspection: Look for corrosion or water leaks around the sensor pocket. Any leak must be repaired before replacing the sensor.
  • Reset and test: After reseating the connector, restore power and reset the unit. If E06 reappears, the sensor or control board requires professional diagnosis and replacement.
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Repair Difficulty

Medium 3/5

Required Part

Return Temperature Sensor (NTC)
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