E15
Cointra Outdoor Temperature Sensor Fault (if equipped)

Furnace displays E15, unit may continue to run at reduced performance.

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Possible Causes

Open or shorted outdoor NTC sensor, Damaged sensor cable, Incorrect sensor placement, Faulty control board input

How to Fix / Troubleshooting

Safety: Turn off power before accessing sensor wiring.

Steps:

  • Locate outdoor sensor: Find the small sensor mounted on an exterior wall, away from direct sunlight and heat sources.
  • Inspect cable and connections: Check for weather damage, loose terminals, or corrosion at junction boxes.
  • Replace sensor if needed: If the sensor body is cracked or readings are clearly wrong (e.g., showing extreme temperatures), replace it with a Cointra-compatible outdoor NTC.

Professional service: If a new sensor does not resolve E15, the control board may have a defective sensor input.

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Repair Difficulty

Easy 2/5

Required Part

Outdoor NTC Temperature Sensor
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