E15
Cointra
Outdoor Temperature Sensor Fault (if equipped)
Furnace displays E15, unit may continue to run at reduced performance.
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Possible Causes
Open or shorted outdoor NTC sensor, Damaged sensor cable, Incorrect sensor placement, Faulty control board input
How to Fix / Troubleshooting
Safety: Turn off power before accessing sensor wiring.
Steps:
- Locate outdoor sensor: Find the small sensor mounted on an exterior wall, away from direct sunlight and heat sources.
- Inspect cable and connections: Check for weather damage, loose terminals, or corrosion at junction boxes.
- Replace sensor if needed: If the sensor body is cracked or readings are clearly wrong (e.g., showing extreme temperatures), replace it with a Cointra-compatible outdoor NTC.
Professional service: If a new sensor does not resolve E15, the control board may have a defective sensor input.
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Repair Difficulty
Easy
2/5
Required Part
Outdoor NTC Temperature Sensor
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