Cointra
No Heat Call Recognition
Room thermostat calls for heat but the furnace does not respond; display shows standby, no error code.
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Possible Causes
Broken thermostat cable, Incorrect thermostat type, Loose low-voltage connections, Faulty thermostat contacts
How to Fix / Troubleshooting
Safety: Turn off power before working on low-voltage wiring.
Steps:
- Verify thermostat mode: Ensure the thermostat is set to HEAT and the setpoint is above room temperature.
- Check wiring: Inspect the thermostat cable for damage and confirm correct connections at both thermostat and furnace terminals.
- Bypass test (advanced): Temporarily bridge the heat call terminals at the furnace (per Cointra wiring diagram). If the furnace starts, the thermostat or cable is faulty.
Professional help: If the furnace still does not respond, the control board input may be defective.
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Repair Difficulty
Easy
2/5
Required Part
Room Thermostat
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