Cointra No Heat Call Recognition

Room thermostat calls for heat but the furnace does not respond; display shows standby, no error code.

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Possible Causes

Broken thermostat cable, Incorrect thermostat type, Loose low-voltage connections, Faulty thermostat contacts

How to Fix / Troubleshooting

Safety: Turn off power before working on low-voltage wiring.

Steps:

  • Verify thermostat mode: Ensure the thermostat is set to HEAT and the setpoint is above room temperature.
  • Check wiring: Inspect the thermostat cable for damage and confirm correct connections at both thermostat and furnace terminals.
  • Bypass test (advanced): Temporarily bridge the heat call terminals at the furnace (per Cointra wiring diagram). If the furnace starts, the thermostat or cable is faulty.

Professional help: If the furnace still does not respond, the control board input may be defective.

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Repair Difficulty

Easy 2/5

Required Part

Room Thermostat
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