Rust stains or water marks inside the furnace cabinet or on the burner area.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power and water supply to any connected humidifier before inspection.
Steps:
- Inspect humidifier: If a bypass or powered humidifier is mounted on the furnace, check for leaks at the water line, drain, and distribution tray.
- Check flue connections: Look for water trails from the vent pipe into the furnace. Ensure vent joints are sealed and properly sloped back to the furnace (for condensing models) or away (for non-condensing, per manual).
- Clear condensate drain: Flush the condensate trap and hoses as described in the condensate leak section.
When to call a technician: Persistent internal moisture can damage the heat exchanger and controls. A professional should evaluate venting and humidifier installation.
Repair Difficulty
Required Part
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