Comfortmaker
No Call for Heat Reaching Control Board
Thermostat calls for heat but furnace does nothing; control board LED is on and steady, no error code.
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Possible Causes
Faulty thermostat, Broken W (heat) wire between thermostat and furnace, Misconfigured thermostat (set to cool or off), Loose low-voltage connections on Comfortmaker control board
How to Fix / Troubleshooting
Safety: Turn off power before moving thermostat wires to avoid shorts.
Steps:
- Verify thermostat mode: Confirm it is set to HEAT and the setpoint is above room temperature.
- Check thermostat batteries: Replace batteries if the display is dim or blank.
- Test at furnace: Remove the blower door, locate the R and W terminals on the control board, and with power off, temporarily connect a jumper between R and W. Restore power. If the furnace starts, the thermostat or wiring is faulty.
- Inspect wiring: Check for loose or broken thermostat wires at both the furnace and thermostat.
When to call a technician: If jumping R to W does not start the furnace, the control board or safety circuits may be at fault and need professional diagnosis.
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Repair Difficulty
Easy
2/5
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