Comfortmaker No Call for Heat Reaching Control Board

Thermostat calls for heat but furnace does nothing; control board LED is on and steady, no error code.

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Possible Causes

Faulty thermostat, Broken W (heat) wire between thermostat and furnace, Misconfigured thermostat (set to cool or off), Loose low-voltage connections on Comfortmaker control board

How to Fix / Troubleshooting

Safety: Turn off power before moving thermostat wires to avoid shorts.

Steps:

  • Verify thermostat mode: Confirm it is set to HEAT and the setpoint is above room temperature.
  • Check thermostat batteries: Replace batteries if the display is dim or blank.
  • Test at furnace: Remove the blower door, locate the R and W terminals on the control board, and with power off, temporarily connect a jumper between R and W. Restore power. If the furnace starts, the thermostat or wiring is faulty.
  • Inspect wiring: Check for loose or broken thermostat wires at both the furnace and thermostat.

When to call a technician: If jumping R to W does not start the furnace, the control board or safety circuits may be at fault and need professional diagnosis.

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Repair Difficulty

Easy 2/5

Required Part

Thermostat
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