E04
CTC Flame Sensor Not Proving Flame

Furnace lights but flame goes out after a few seconds; flame failure lockout.

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Possible Causes

Dirty flame sensor rod, Faulty flame sensor, Poor burner ground, Loose flame sensor wiring

How to Fix / Troubleshooting

Safety first: Turn off power and gas before servicing the burner area.

Steps:

  • Locate the CTC flame sensor, a small metal rod mounted at the burner assembly with a single wire attached.
  • Remove the mounting screw and gently pull out the sensor.
  • Clean the metal rod with fine steel wool or a Scotch-Brite pad until shiny. Do not sand the porcelain insulator.
  • Inspect the sensor wire and connector for corrosion or loose fit at the control board; clean and reseat as needed.
  • Reinstall the sensor, ensuring it is properly positioned in the burner flame path.
  • Restore power and gas, then call for heat and observe operation. If the flame still drops out, the sensor may be weak and should be replaced with a genuine CTC flame sensor.

Note: Persistent flame failures after sensor replacement may indicate gas valve or control board issues; contact a technician.

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Repair Difficulty

Easy 2/5

Required Part

CTC Flame Sensor
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