E10
CTC Gas Valve Circuit Failure

Furnace control indicates gas valve fault; no gas flow to burners during ignition sequence.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed gas valve coil, Open gas valve wiring, Faulty control board gas valve relay, Gas shutoff valve closed

How to Fix / Troubleshooting

Critical safety: Working on gas valves involves explosion and fire risk. If you smell gas, evacuate and contact your gas supplier or emergency services.

Steps:

  • Verify that the external manual gas shutoff to the furnace is fully open (handle parallel to the pipe).
  • Inspect the CTC gas valve wiring harness for loose or damaged connectors.
  • With power OFF, check for continuity across the gas valve coil terminals. An open reading suggests a failed valve.
  • Restore power and call for heat. A trained person can verify that the control board is sending the correct voltage to the gas valve during ignition.
  • If the board sends voltage but the valve does not open, replace the gas valve with the exact CTC-specified replacement, following all gas code requirements and leak testing with approved leak detection solution.

Recommendation: Gas valve replacement should be performed and leak-tested by a licensed gas technician.

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Repair Difficulty

Professional Required 5/5

Required Part

CTC Combination Gas Valve
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