Daikin furnace shows U4 and will not run; communication thermostat may be blank or show communication error.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Turn off power to the furnace and thermostat circuit before working on low-voltage wiring.
Steps to check:
- Inspect thermostat cable: Remove the thermostat from its base and the furnace blower door. Trace the low-voltage cable between the Daikin control board and thermostat. Look for staples through the cable, cuts, or rodent damage.
- Verify terminal connections: At the furnace control board, confirm that the communication terminals (often labeled A/B or D+/D− on Daikin systems) are wired consistently to the same terminals at the thermostat. Tighten any loose screws.
- Check polarity: Ensure R and C (24V power) are not reversed or shorted to other terminals. Miswiring can cause U4 communication faults.
- Bypass wall thermostat (test only): If using a non-communicating thermostat interface, temporarily jumper R to W at the furnace board to see if the furnace will start a heat call. Remove the jumper after testing. If it runs, the thermostat or thermostat wiring may be faulty.
- Power cycle: Restore power to the furnace and thermostat, wait 5–10 minutes, and see if the U4 clears.
If wiring and polarity are correct and U4 persists, a technician should test the Daikin control board and communicating thermostat/interface and replace the defective component.
Repair Difficulty
Required Part
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