E10
Danfoss Communication Bus Failure

Furnace shows E10, indicating a communication error between the main Danfoss controller and a remote module (e.g., burner control or user interface)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication cable, damaged bus wiring, incorrect polarity on RS485/Modbus lines, failed remote module

How to Fix / Troubleshooting

Safety first: Disconnect power before handling communication wiring.

Steps:

  • Check bus connections: Locate the communication terminals (often labeled A/B, +/−, or BUS) on the Danfoss controller and remote module. Ensure wires are firmly clamped and not shorted.
  • Inspect cable: Follow the communication cable route and look for cuts, pinches, or signs of rodent damage. Replace damaged cable with the same type and shielding.
  • Verify polarity and termination: Confirm that A connects to A and B to B between devices. Check that termination resistors are installed only where specified in the Danfoss documentation.
  • Power-cycle devices: Restore power to both the main controller and remote module. Some communication faults clear after a full restart.
  • Module substitution: If available, swap in a known-good remote module (e.g., burner control) to determine if the original is defective.
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Repair Difficulty

Hard 4/5

Required Part

Danfoss Communication Cable
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